Contact Us
We're here to help! Whether you have questions, need support, or want to explore partnerships, our team is ready to assist you.
How Can We Help?
General Support
Questions about using MindMaps AI or need help getting started
Response time: Within 24 hours
Sales & Partnerships
Enterprise solutions, partnerships, and business inquiries
Response time: Within 12 hours
Technical Issues
Bug reports, technical problems, and feature requests
Response time: Within 6 hours
Media & Press
Press inquiries, media kits, and interview requests
Response time: Within 48 hours
Send Us a Message
Our Offices
San Francisco
Headquarters123 Innovation Drive, Suite 400
San Francisco, CA 94105
United States
📞 +1 (555) 123-4567
London
45 Tech Square, Floor 8
London EC2A 4DP
United Kingdom
📞 +44 20 7123 4567
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond to all support requests within 24 hours during business days. Technical issues are prioritized and typically receive responses within 6 hours.
Do you offer phone support?
Currently, we provide support primarily through email and our in-app chat system. Phone support is available for enterprise customers and urgent technical issues.
Can I schedule a demo or consultation?
Yes! Contact our sales team at sales@mindmapsai.app to schedule a personalized demo or consultation for your team or organization.
How can I report a bug or request a feature?
Please send bug reports and feature requests to tech@mindmapsai.app with detailed information about the issue or your suggested improvement.
Do you have an office I can visit?
We have offices in San Francisco and London. Please contact us in advance to schedule a visit, as we operate with flexible working arrangements.
Ready to Get Started?
Don't wait! Start creating amazing mind maps with AI assistance today.